{"id":2824,"date":"2025-10-27T20:30:24","date_gmt":"2025-10-27T20:30:24","guid":{"rendered":"https:\/\/www.cotaxi.com.co\/?page_id=2824"},"modified":"2025-10-28T14:15:48","modified_gmt":"2025-10-28T14:15:48","slug":"rezagos","status":"publish","type":"page","link":"https:\/\/www.cotaxi.com.co\/index.php\/rezagos\/","title":{"rendered":"Rezagos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2824\" class=\"elementor elementor-2824\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28574e6 elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"28574e6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5fbaf60\" data-id=\"5fbaf60\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a94adfb elementor-widget elementor-widget-heading\" data-id=\"a94adfb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-xxl\">Rezagos<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7af866 elementor-widget elementor-widget-text-editor\" data-id=\"c7af866\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<h5><span style=\"color: #ffffff;\">Env\u00edos no entregados y\u00a0 sin reclamar mayores a tres meses a partir de la fecha de imposici\u00f3n.<\/span><\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-722fd79 elementor-section-content-middle elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"722fd79\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-6bee0cfa\" data-id=\"6bee0cfa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2826cba3 elementor-widget elementor-widget-image\" data-id=\"2826cba3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cotaxi.com.co\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img width=\"150\" height=\"150\" src=\"https:\/\/www.cotaxi.com.co\/wp-content\/uploads\/2024\/01\/perfil-wsp-cotaxi-2024-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.cotaxi.com.co\/wp-content\/uploads\/2024\/01\/perfil-wsp-cotaxi-2024-150x150.png 150w, https:\/\/www.cotaxi.com.co\/wp-content\/uploads\/2024\/01\/perfil-wsp-cotaxi-2024-300x300.png 300w, https:\/\/www.cotaxi.com.co\/wp-content\/uploads\/2024\/01\/perfil-wsp-cotaxi-2024-1024x1024.png 1024w, https:\/\/www.cotaxi.com.co\/wp-content\/uploads\/2024\/01\/perfil-wsp-cotaxi-2024-768x768.png 768w, https:\/\/www.cotaxi.com.co\/wp-content\/uploads\/2024\/01\/perfil-wsp-cotaxi-2024.png 1080w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-303c97c3\" data-id=\"303c97c3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f07d0e2 elementor-widget elementor-widget-heading\" data-id=\"f07d0e2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Sobre Cotaxi<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f710dcb elementor-widget elementor-widget-text-editor\" data-id=\"f710dcb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.cotaxi.com.co\/index.php\/facilities\/\" target=\"_blank\" rel=\"noopener\">Qui\u00e9nes somos<\/a><\/p><p><a href=\"https:\/\/www.cotaxi.com.co\/index.php\/facilities\/\" target=\"_blank\" rel=\"noopener\">Historia<\/a><\/p><p><a href=\"https:\/\/www.cotaxi.com.co\/index.php\/facilities\/\" target=\"_blank\" rel=\"noopener\">Misi\u00f3n y Visi\u00f3n<\/a><\/p><p><a href=\"https:\/\/www.cotaxi.com.co\/wp-content\/uploads\/2025\/02\/icontec-2025.pdf\" target=\"_blank\" rel=\"noopener\">Certificaciones<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-1458ebe6\" data-id=\"1458ebe6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b70afb1 elementor-widget elementor-widget-heading\" data-id=\"4b70afb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Atenci\u00f3n al Usuario<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3421a6bd elementor-widget elementor-widget-text-editor\" data-id=\"3421a6bd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.cotaxi.com.co\/wp-content\/uploads\/2024\/01\/oficinas_cotaxi.pdf\" target=\"_blank\" rel=\"noopener\">Oficinas y puntos de atenci\u00f3n<\/a><\/p><p><a href=\"mailto:pqr@cotaxi.com.co\" target=\"_blank\" rel=\"noopener\">Email: pqr@cotaxi.com.co<\/a><\/p><p><a href=\"https:\/\/wa.me\/573125953928?text=Hola\" target=\"_blank\" rel=\"noopener\">Atenci\u00f3n al usuario: 312 5953928<\/a><\/p><p><a href=\"https:\/\/silogcotaxierp.serviciosproductivos.com.co\/Pqr_mod\/pqr_web.php\" target=\"_blank\" rel=\"noopener\">Formulario de PQRS<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-d6cf095\" data-id=\"d6cf095\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48e39858 elementor-widget elementor-widget-heading\" data-id=\"48e39858\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Formatos y Documentos<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34452eb9 elementor-widget elementor-widget-text-editor\" data-id=\"34452eb9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/erpcotaxi.sitransas.com.co\/registers\" target=\"_blank\" rel=\"noopener\">Registro de clientes<\/a><\/p><p><a href=\"https:\/\/www.cotaxi.com.co\/index.php\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Tratamiento de datos<\/a><\/p><p><a href=\"https:\/\/www.cotaxi.com.co\/wp-content\/uploads\/2024\/05\/AUTORIZACION-VIAJE-NINOS-ADOLESCENTES.pdf\" target=\"_blank\" rel=\"noopener\">Autorizaci\u00f3n de viaje para menores de edad<\/a><\/p><p><a href=\"https:\/\/www.cotaxi.com.co\/index.php\/rezagos\/\" target=\"_blank\" rel=\"noopener\">Rezagos<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-3aa920b3\" data-id=\"3aa920b3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6aa2ece3 elementor-widget elementor-widget-heading\" data-id=\"6aa2ece3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Pol\u00edticas<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dca3753 elementor-widget elementor-widget-text-editor\" data-id=\"4dca3753\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.cotaxi.com.co\/wp-content\/uploads\/2025\/10\/CONTRATO_TRANSPORTE_PASAJEROS.pdf\" target=\"_blank\" rel=\"noopener\">Contrato de transporte<\/a><\/p><p><a href=\"https:\/\/www.cotaxi.com.co\/wp-content\/uploads\/2025\/08\/PO-RAN-01-Politica-de-transporte-de-mascotas-REV.pdf\" target=\"_blank\" rel=\"noopener\">Pol\u00edtica transporte de mascotas<\/a><\/p><p><a href=\"https:\/\/www.cotaxi.com.co\/wp-content\/uploads\/2025\/08\/PO-RAN-02-Politica-y-recomendaciones-para-transporte-de-menores-de-edad-REV.pdf\" target=\"_blank\" rel=\"noopener\">Pol\u00edtica transporte menores de edad<\/a><\/p><p><a href=\"https:\/\/www.cotaxi.com.co\/wp-content\/uploads\/2025\/10\/POLITICA-DEL-SGI.pdf\" target=\"_blank\" rel=\"noopener\">Pol\u00edtica de calidad<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Rezagos Env\u00edos no entregados y\u00a0 sin reclamar mayores a tres meses a partir de la fecha de imposici\u00f3n. Sobre Cotaxi Qui\u00e9nes somos Historia Misi\u00f3n y Visi\u00f3n Certificaciones Atenci\u00f3n al Usuario Oficinas y puntos de atenci\u00f3n Email: pqr@cotaxi.com.co Atenci\u00f3n al usuario: 312 5953928 Formulario de PQRS Formatos y Documentos Registro de clientes Tratamiento de datos Autorizaci\u00f3n &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.cotaxi.com.co\/index.php\/rezagos\/\"> <span class=\"screen-reader-text\">Rezagos<\/span> Leer m\u00e1s &raquo;<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.cotaxi.com.co\/index.php\/wp-json\/wp\/v2\/pages\/2824"}],"collection":[{"href":"https:\/\/www.cotaxi.com.co\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cotaxi.com.co\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cotaxi.com.co\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cotaxi.com.co\/index.php\/wp-json\/wp\/v2\/comments?post=2824"}],"version-history":[{"count":16,"href":"https:\/\/www.cotaxi.com.co\/index.php\/wp-json\/wp\/v2\/pages\/2824\/revisions"}],"predecessor-version":[{"id":2951,"href":"https:\/\/www.cotaxi.com.co\/index.php\/wp-json\/wp\/v2\/pages\/2824\/revisions\/2951"}],"wp:attachment":[{"href":"https:\/\/www.cotaxi.com.co\/index.php\/wp-json\/wp\/v2\/media?parent=2824"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}